Legal Notice and Privacy Policy

1. Legal information

Company name: CoproHarmony

Website: https://coproharmony.fr

Hosting: Data is hosted within the European Union

2. Nature of the data collected

As part of the use of CoproHarmony, the Publisher may collect the following categories of data concerning its Users:

• Civil status, identity and identification data: last name, first name, email address, postal address, phone number, profile picture
• Connection data: IP addresses, event logs, session cookies
• Condominium data: condominium name, full address, information about board members
• Management data: incidents, general meetings, board meetings, accounting data, documents
• Technical data: hardware and software configuration, browser type and language, profiling data

3. Legal basis for data processing

We only use your personal data in the cases provided for by applicable regulations:

• The performance of a contract we have entered into with you: providing the condominium management service requires processing your data to create and manage your account, organize general meetings, track incidents and store your documents.
• Your consent to the use of your data: you gave your consent when creating your account and for certain optional features (newsletter, marketing).
• The existence of a legitimate interest in using your data. Legitimate interest is a set of business reasons that justify the use of your data by the Publisher.

For CoproHarmony, the legitimate interest is to continuously improve the quality of our services, ensure platform security, prevent fraud and analyze platform usage to optimize the user experience.

By agreeing to receive marketing and advertising information from CoproHarmony and its partners, you help maintain the economic viability of our SaaS service.

In all cases, your individual rights will always take precedence over our legitimate interest, and we will not use your data for commercial purposes against your will.

4. Disclosure of personal data to third parties

Your data may be transmitted to our business partners with your consent. This concerns either your participation in promotional offers or events, or a request you have made via a form to benefit from a service. You are also informed that it may be disclosed pursuant to a law, regulation, or a decision by a competent regulatory or judicial authority.

Your data may also be shared with other authorized members of your condominium (according to their role and the permissions you have set) and with our technical service providers (host, subcontractors) strictly within the scope of the performance of the service.

5. Advance notice for the disclosure of personal data to third parties in the event of a merger / acquisition

Should we take part in a merger, acquisition, or any other form of asset transfer, we undertake to guarantee the confidentiality of your personal data and to inform you if it were to become subject to new privacy rules.

6. Purpose of the reuse of collected personal data

• Managing requests for access, rectification and objection rights.
• Managing reviews from individuals about products, services or content.
• Continuous improvement of the services offered.
• Analysis of platform usage to optimize the user experience.

7. Data aggregation

7.1. Aggregation with non-personal data

We may publish, disclose and use aggregated information (information relating to all our Users or to specific groups or categories of Users that we combine so that an individual User can no longer be identified) and non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes, and other commercial purposes.

7.2. Aggregation with personal data available on the User’s social accounts

If you connect your account to an account on another service in order to cross-post, that service may share your profile and connection information with us, as well as any other information you have authorized to be disclosed. We may aggregate information relating to all our other Users, groups, accounts, with personal data available about the User.

8. Collection of identity data

Browsing the Site does not require prior registration or identification. It can be done without you providing any personal data about yourself (name, first name, address, etc). We do not record any personal data for simply browsing the Site.

8.1. Registration and prior identification for the provision of the service

Registering with CoproHarmony, and therefore accessing the member area, requires prior registration and identification. Your personal data (last name, first name, email address and password) is used to create your account on the site and allow you to access the condominium management features.

9. Collection of identification data

Use of the user identifier solely for access to the services. We use your electronic identifiers only for and during the performance of the contract (access to your member area and to the condominium management features).

10. Collection of terminal data

10.1. Collection of profiling and technical data for the purpose of providing the service

Some technical data from your device is automatically collected by the Site. This information includes in particular your IP address, internet service provider, hardware configuration, software configuration, browser type and language… Collecting this data is necessary to provide the services.

10.2. Collection of technical data for advertising, commercial and statistical purposes

Technical data from your device is automatically collected and recorded by the Site for advertising, commercial and statistical purposes. This information helps us personalize and continuously improve your experience on our Site. We do not collect or retain any personal data (name, first name, address…) that may be attached to technical data. Collected data may only be resold to third parties with your explicit consent.

11. Data retention period

• User account data: kept for the entire duration of use of the service and 3 years after the account is closed
• Condominium documents: kept in accordance with legal obligations (generally 10 years for accounting documents)
• Accounting data: kept for 10 years in accordance with applicable regulations
• Logs and technical data: kept for a maximum of 12 months
• JWT Tokens: limited lifespan of 1 hour, reset tokens: 15 seconds

12. Your rights under the GDPR

In accordance with the GDPR, you have the following rights:

To exercise these rights, contact us at: copro.harmony.app+support@gmail.com

13. Data security

We implement appropriate technical and organizational measures to protect your data:

• Password encryption (secure hashing)
• JWT authentication with automatic expiration
• Secure access via HTTPS
• Role-based access control (RBAC)
• Regular data backups
• Data hosted within the European Union
• Limitation on uploaded file size
• Validation and security of user input

14. Cookies and similar technologies

We use session cookies that are strictly necessary for the application to function. These cookies do not require prior consent under European regulations. For analytics and marketing cookies, your consent is managed via our GDPR-compliant consent banner.

15. Contact and complaints

For any question regarding your personal data or to exercise your rights, contact us:

16. Changes to the policy

This privacy policy may be changed. The last update date is shown at the top of this page. We encourage you to check this page regularly to stay informed of any changes.